Can you introduce me to Zoho? And now, what applications does the company have?
Zoho is a technology company founded in 1996 that is celebrating its 25th anniversary this year and is emerging from a privately financed company. It has employed over 9,000 people and has 13 offices around the world over the years. We have built more than 50 applications that cover a wide range of business needs. We deliver our software suite under the concept of our life’s work, which has been a corporate culture and philosophy for 25 years. In 2004, Zoho pioneered the office suite with the introduction of Zoho Writer, the online word processor. Since then we have been gradually innovating.
To date, our broad software portfolio covers practically all core businesses, e. B. sales, marketing, customer support, accounting and back-end operating systems. Including a range of productivity and collaboration tools, making us one of the software companies in the world. And what’s special is that all software is created in our own organization (internally) using the same technology.
The Zoho ONE product is a comprehensive and integrated software suite with integrated applications that enable users to run their business with single sign-on in the cloud. This single sign-on gives you easy access to over 45 apps, including mobile applications. And with a systems management hub that you can manage yourself without talking to service providers, Zoho One is the real operating system for any business.
What action is the company taking to request remote work?
Our company was one of the first to adopt digital technology so that pre-epidemic employees could work from anywhere. As a result, our global workforce can migrate to remote working in just 3 days. This is possible because we use our own collaboration toolkit. This helps the company maintain productivity. Communication support and enables remote operators and stakeholders to work together.
We have also added various functions to the product to make the identification of operating states easier and smoother. This allows users to see their employees in real time as if they were working face to face with each other.
In the next point we do expect a stronger push for hybrid working models around the world. We are therefore making progress so that employees who are dispersed remotely have access to remote work devices. And support with a strong corporate culture in With this belief So we’re bringing a workspace with hub-and-spoke, a drive for a decentralized system. From the middle (decentralization) and supports distributed workers with remote work. There is also an important consideration. We also have a network of offices in small towns and rural areas.
And that’s our product. Ultimately, every business application becomes a collaborative application with online messaging and conferencing technologies. And we will continue to invest in them.
How can a company ensure productivity and communication between employees at home?
As our company works with Zoho applications, our employees have used more than 45 Zoho applications to manage the company’s various business needs. Prioritize the product (Product Backlog) and also meet the requirements for contextual integration Function has also led to a small integration. For many years and now this has also led to a more visible integration into the organization.
As for remote working, we believe that maintaining the context of projects and tasks is of the utmost importance. This is especially true when working with other remote teams in multiple time zones. In other words, the integration of tools gives workgroups a unified view of different business activities. Specifies whether to organize activities that occur suddenly
Like meetings and job sharing from one interface to another. All of this must be done without losing the context of the work from the previous step.
This way business information must be kept confidential. Keep All Context And Accuracy Without Disrupting Prioritized Activities.
How does the company strengthen employee engagement and communicate with them? If you work from home
Now the agencies in the company work from home. We need to make sure that our employees have a seamless work experience. Even if you have to work remotely. Not made out of the office For this reason, tools are needed to support day-to-day operations and to be able to carry out uninterrupted work in an environment from the real workplace to remotely. And when you have to work alone from a great distance, what such smooth adjustments allow employees to create a lot of context in the workplace in order to be able to make better decisions.
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We also offer various cybersecurity courses to ensure the company maintains the best possible security awareness. At the same time, employee productivity remains undisturbed by potential threats.
Well, when it comes to social perspectives, employees can always create their own communication channels. This creates a group of similar interests, a forum, and a corporate wall to ensure the teams stay positive and motivated. All the time at a time when everyone is working separately
What has Zoho done to help Thai users e.g. B. Speaking Thai and helping clients in Thai? And if it were possible to explain the market in Thailand it would be very helpful.
The Thai market is one of the top markets that we are interested in. We also work with the local community. Corporate group and business ecosystem at a time when they can still meet. We held an annual user conference called Zoholics where we could advise customers on business plans and update application functionality to connect product functionality. New integrations and more
In the future Local administration will be the key to providing customer-centric, ongoing service. (Customer Oriented) Our application supports Thai language and we also share educational content with Zoho’s social media platforms and websites. We also work closely with our partners. In Thailand support of local customers in getting started with the product and also for general use