Congratulations !! BAO, one of the two organizations in Thailand, was recognized with the Best in Class Global Performance Excellence Award 2020, the Asia-Pacific excellence organization that sponsors the National Quality Award (TQA) 2019.
March 19, 2021: Mr Chatchai Sirilai, General Manager Government Housing Bank (Bank of Or Sor.) Received flowers to congratulate Mr Kobchai Sangsitthisawat Permanent Secretary of the Ministry of Industry on the occasion of the Bank of Thailand as one of the first two organizations in Thailand for 18 years, who received the Global Performance Excellence Award 2020: GPEA 2020, Best in Class of the Asia Pacific Quality Organization, Inc. (APQO) award. Honoring Organizations in Asia Pacific With the excellence in doing business farther from the Bank of Thailand, it received the 2019 National Quality Award (Thailand Quality Award – TQA 2019), presented at the 19th National Quality Award Award for the year 2020. In the main auditorium of the Thailand Cultural Center Ready for a full-fledged Digital Service Bank with the GH Bank New Normal Services project, including all financial services such as bank procurement in Mobile Application: GHB ALL, and as the first state bank to use digital authentication and authentication technology . By comparing faces through the National Digital ID (NDID) network platform to provide service to customers.
Mr. Chatchai Sirilai Managing Director Government Housing Bank (GHB) announced that this time the Global Performance Excellence Award 2020: GPEA 2020 Best in Class has been received by the Asia Pacific Quality Organization, Inc. (APQO). It is an honor for an Asia Pacific organization with excellent business practices. And introduce an international standard quality management framework to develop and manage the organization in all dimensions.In order to improve the competitiveness of the organization and to be comparable with the international one, the bank became one of the first two organizations in Thailand for 18 years named who received the award. It is the first Thai state-owned company and it is the only place that has been awarded GPEA 2020 which reflects its world class performance. Excellence in organizational management with an organizational management system. Strategic planning serving customers, employees, work systems and excellence. Ready to deliver good products and services adding value to Thai society continuously and sustainably. In implementing the “Bring Thai people home” mission, therefore, another step of pride is, in addition to the fact that the bank received the National Quality Award 2019 (Thailand Quality Award -TQA 2019), a national award at the National Productivity Institute . Department of Industry Network Institutions As the Office of the National Quality Award Awarded to organizations that are administered in all areas, that are recognized and that meet global standards. Organizations that have already received the National Quality Award or TQA cannot apply for an award for another 5 years according to the criteria set by the National Quality Award Office.
Mr. Chatchai added that after the Bank of Thailand developed a new digital service, both financial and credit, to use: GHB ALL, an app, completely like putting a bank in the palm of your hand. Ongoing so that customers can easily, conveniently and quickly conduct transactions with the Bank of Thailand in accordance with the new way of life under the GH Bank New Normal Services project, with the service starting on September 16 according to the plan of the said project . From 2020 to March 16, 2021 or within 182 days, the bank has a new function that is available to customers via GHB ALL. A total of 15 services, the last two services launched on March 16, 2021 were 1 Apply for an application: GHB ALL even for customers with facial recognition authentication already stored at the bank. Allows customers to apply for: GHB ALL immediately themselves, without having to travel to a branch where GHB is the first state-owned financial institution to use digital authentication and verification technology. By comparing faces via the NDID (National Digital ID) network platform, which uses blockchain technology to develop services for customers, to open savings accounts via Application: GHB ALL.
2. Automatic transfer of money to the account according to the act. For bank loan customers who have taken out loans, buy equipment and facilities related to housing. And payment for housing, etc. When the process is completed, the money will be automatically transferred to the customer’s deposit account. From the previous need to take the cashier’s check that the bank issued under the legal act to replenish the money in the branch and can instantly, conveniently and securely check the balance that was credited to the account via GHB ALL, without You need to go to a branch
In addition, in the next phase the bank will develop further functions of the service via GHB ALL, such as customers can pay fire insurance premiums The service will start on May 1, 2021. Unlock the application: GHB ALL yourself in case customers change a new mobile phone or the Change phone number (change SIM card) but use the same device. Opened on May 16, 2021 to upgrade to Digital Service Bank in 2021 and to become a full-fledged digital bank in 2023, with the aim of reducing the number of transactions at the counters in the branch to 5% of the transaction amount as a LRM loan payment kiosk in the branch to 15% and increase the number of transactions via Application: GHB ALL to 80% of the total transaction amount by 2022. From March 15, 2021 there are a number of customers who apply and use GHB ALL. 944,393 accounts, an increase of 660,822 accounts from the end of 2019, with only 283,571 active customers and 54.61% of all transactions made through GHB ALL. This reflects the bank’s success in developing new services that meet customer needs. For more information or to follow the bank’s information, please contact Customer Relations Center (Call Center) Tel. 0-2645-9000 or www.ghbank.co.th, Facebook fan page, Government Housing Bank and application: GHB ALL
