including the development of cooperation projects between It also helps Wizesite to expand its competitiveness in both national and international markets. Krungsri will be able to improve the customer experience and drive a better customer-centric approach through data analytics to the development of Krungsri products and services.
As for the partnership with Tech Matrix, a giant in the IT solutions industry in Japan. And is the largest shareholder after the founding group. Focused on the development of innovations to expand the customer relationship management system or the CRM business. Combined with two platforms, WARROOM from Wisesite and FastSeries from Tech Matrix. It is the perfect solution for all business needs. ready to expand into the ASEAN region
In this regard, we would like to thank Krungsri Finnovate and TechMatrix for believing in Wisesite’s potential. and services that consistently meet customer needs As Wisesite has grown this year. Besides being a leader in social data analysis
We have expanded the breadth of data analysis. By analyzing market data or market data so customers can use the data to create strategies faster and more accurately. And we believe that the synergies of strong partners will be a good basis for Wizesite as a sustainably growing technology startup.
Sam Tansakul, Managing Director of Krungsri Finnovate Co., Ltd. said that customer behavior and needs are very important to any business. So it’s not surprising that Wisesite It has the potential to be a leader in social analytics and the ability to use technology to develop solutions.
This is done to analyze huge amounts of social data into valuable insights for brands. therefore getting attention as a result, Wizesite has a rapid growth rate in business. It is also among those companies that we believe will continue to grow given the expansion of social media and e-commerce ecosystems.
Krungsri, on the other hand, aims to move the company forward by using data as a compass to develop products and services that meet customer needs. as well as moving forward with accurate, proportionate, and accurate communication and marketing strategies, and so this investment will help expand collaboration among each other in the future. It’s also an opportunity to help Krungsri’s business customers. Both large companies and SMBs that sell products through online channels have the opportunity to access tools that have the potential to increase business efficiency
Takashi Yuri, Chairman and Chief Executive Officer of Tech Matrix Corporation Co., Ltd. said we are excited to become the second largest shareholder and be involved in the running of Vicesite. together with Krungsri Finnovate in this strategic alliance It is an important synergy between the two companies to offer customers the best products and offers. It will also help the FastSeries business grow by leaps and bounds in Thailand and other ASEAN countries.
FastSeries is one of the most popular cloud-based customer relationship management systems from leading companies in Japan. It focuses on adding value to businesses by delivering the best customer experience (CX) because FastSeries helps businesses understand how their customers feel about the product or service they are receiving. While Wizesite’s own platform creates a great customer experience in terms of in-depth analysis of customer behavior on social media.
Today, many leading companies recognize that creating a customer experience is a key factor in their success and continued growth. This partnership between Vicesite and TechMatrix will help create a solution that meets all of these companies’ needs.
